leadership & management

I’d love to hear your perspective on the insider/outsider debate. Can you suggest other ways that new insider CEOs can cultivate the outsider perspective?

As some may remember, back in the late 1980s Intel faced a watershed moment: Should it continue to manufacture memory chips, a legacy business that competitors were rapidly eroding, or switch its focus to microprocessors? The company’s co-founders, Andy Grove and Gordon Moore, were paralysed by indecision until Grove ...

Incentives Can Get You Fired

One summer I worked in a warehouse moving freight onto trucks. It was a simple job of moving stuff from one truck that had just arrived onto another truck that was about to leave. We were measured by the weight of what was moved and how fast we could move ...

Keeping Our Leaders Accountable To The Highest Principles And Standards Of Ethics

Over the past few months we've been exposed to a lot of issues regarding political and business leaders. In the political arena, the United States is polarized around two very different views about the future of the country. At the same time, many political leaders around the world are either ...

A Former Wells Fargo Intern's Perspective On The Defaming Of Wells Fargo And John Stumpf

I used to work at Wells Fargo, so I saw things from the inside In the summer of 2015, I worked as an intern for Wells Fargo's Consumer Lending Group in Southern California, and this was my experience. [Everything here is my own perspective; I am not a political pundit or ...

As Society’s Expectations Of Business Increase, Responsible Leadership Must Also Be Responsive Leadership – Guided By A Clear Purpose

Every year the publication of PwC’s Global Annual Review is an exciting moment, when we get to share the breadth and quality of our people’s individual and PwC's collective achievements across the world. Reading this year’s Review has been an especially resonant experience for me, given that ...

Expertise Is Relative. Here's How To Identify Who's Truly Credible.

The first thing to do when evaluating a claim by some authority is to ask who or what established their authority? If the authority comes from having been a witness to some event, how credible a witness are they? Venerable authorities can certainly be wrong. The U.S. government was ...

Why You Should Step Back Into The Batter's Box: A Story Of Tragedy, Resilience, & Inspiration...

The Florida Marlins suffered a tragic loss this past Sunday. José Fernández, the Marlin's 24-year-old pitching sensation, and two of his friends - Eddy Rivero and Emilio Macias - died when Fernández's 32-foot fishing boat crashed into a jetty. Three lives were cut short. No doubt all of ...

Think Of Corporate Culture As Your Compass

We have seen references to an organization’s culture recently in the news – and not in a good context. Wells Fargo, the second biggest bank in the U.S. has agreed to pay a fine of $185 million for dishonest sales practices. Employees boosted their paychecks by opening some two million ...

Leadership Lessons From Kids - How To Deal With Unreasonable Requests?

As a parent, I often find myself in situations which test and push my limits. New age parenting is complex, I must confess, and short-cuts or quick-fix solutions seldom work. Sometimes these situations are laughable and take care of themself. But many times, they aren't so easy to resolve. They ...

Surfing A Wave Of Hypergrowth? Stay Agile With Governance

Agility is all the rage these days. I’m a management consultant, and an ecommerce client recently asked my firm to help rethink their organizational structure in order to become more agile. This client was riding a wave of hypergrowth, with revenues increasing by more than 50% year over year for ...

To Lead Is To Acknowledge What You Don't Know

It’s back to school time at Wharton. I smiled as I watched my colleague and award winning teacher Cade Massey welcome our 870 new MBA students to the class of 2018. He led them through a series of “I don’t know!” chants in response to questions ranging from esoteric financial ...

How To Become An Executive

(Co-authored by Link Gan and Alan Fritzler) If you do a quick search for “How to become an executive,” you’ll be inundated with countless resources that promise to help you climb to the top of the corporate ladder. Most of the advice is based on qualitative data. Millions of ...